PASSENGERS on Ryanair were left unable to check in after the airline’s website crashed – which meant some were charged £55 at the airport.
Customers trying to log in to the site were informed it was “down for maintenance” for several hours last night.
The budget airline confirmed there was a server issue and the website is now back up and running normally.
Customers took to social media to vent their outrage at being unable to check-in.
Heather Matthews claimed she had been charged £55 at Liverpool John Lennon International Airport due to a late check-in.
Another flyer said: “Was charged £55/pp (on a flight that cost £46/pp return).
Customers have 48 hours to check in online or they face being charged £55 to check in at the airport, or £25 for infants.
But with the site down some have been hit by charges.
“Customer service, both online and on the phone, refused to acknowledge the website being down and/or having the ability to check in online.
“Think that’s called scamming people for having a shoddy website
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Other flyers have hit out at Ryanair having a an early Black Friday sale while making its website unavailable.
One million seats were made available at a £30 discount today and the airline will be offering different discounts each day this week.
One customer tweeted: “Typical Ryanair put a sale on then close their website for maintenance and coincidentally the app has an ‘error’. Good one.”
The Sun Online has contacted Ryanair for an explanation.
A statement said: “The website is working normally.
“There was a brief server issue earlier this evening which was quickly resolved.”
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